Reference

How desa555 Handles Your Personal Information

This Privacy Policy covers exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, or contact our support team — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsData retention explainedYour right to request changes

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What We Collect and Why We Collect It

desa555 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a desa555 account, we collect the information you provide directly — your name, email address, and the mobile number linked to your e-wallet. When you fund your account through DANA, OVO, or GoPay, our payment processor confirms the transaction reference and wallet ID;

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we do not store your full e-wallet PIN or password at any point. We also collect device and session data automatically: your IP address, browser type, and the pages you visit within the lobby. This helps us detect unusual login attempts and keep your account secure.
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If you contact support, we retain a record of that conversation to follow up accurately. Data shared with payment partners — including DANA, OVO, and GoPay — is limited to what those partners need to process your transaction and is governed by their own privacy terms.
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We do not sell your personal data to third parties for marketing purposes. Our data handling practices apply where local law in Indonesia permits access to our services, and we apply jurisdiction-appropriate standards accordingly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply a layered approach to data security — from how your account credentials are stored to how cookies are used during your session. Each of these areas is managed with the aim of keeping your information accurate, accessible only to you, and removable on request.

Encrypted Account Storage

Your password and account credentials are stored using encryption. We never expose raw credential data to internal staff or third-party partners outside essential payment verification.

Cookie and Session Policy

We use session cookies to keep you logged in and functional cookies to remember your wallet preference between DANA, OVO, and GoPay. You can clear these via your browser settings at any time.

Data Retention Period

We retain your account data for as long as your account is active and for a period afterward as required by applicable local law. Closed accounts are subject to a standard retention window before deletion.

Requesting Changes or Deletion

You can request a correction or deletion of your personal data by contacting support via live chat or email. We verify your identity before processing any change to protect against unauthorised requests.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or request deletion of your personal data, our support team handles those requests directly. You can reach us through live chat inside your account dashboard, by email, or through our in-app help channel. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt once your request is logged.

Common Questions About Your Privacy on desa555

These are the questions we hear most often about data, account privacy, and your rights. If your question isn't covered here, our support team can follow up directly through live chat or email.

We collect your name, email, and the mobile number linked to your e-wallet. Device and session data — such as IP address and browser type — are also logged automatically when you access the lobby.

Payment data shared with DANA, OVO, or GoPay is limited to what each provider needs to process your transaction. We do not pass your wallet details to unrelated third parties or marketing services.

Contact our support team via live chat inside your account dashboard or by email. We verify your identity first, then provide a summary of the data we hold linked to your account.

Yes. Submit a deletion request through live chat or our support email. We action eligible requests in line with applicable local law, which may require retaining some records for a defined period.

We use session cookies to maintain your login and functional cookies to remember your preferred payment method. You can remove or block cookies through your browser settings, though some account features may behave differently afterward.

Closed account data is retained for a period required by applicable local law and then scheduled for deletion. Active account data is held for as long as your account remains open.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoDesa555 Glossary InfoGaple Turbo Round

How desa555 Handles Your Personal Information

Data Handling, Cookies, and Account Security

Encrypted Account Storage

Cookie and Session Policy

Data Retention Period

Requesting Changes or Deletion

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on desa555

01 What personal data does desa555 collect when I open an account?

02 Does desa555 share my DANA, OVO, or GoPay payment data with anyone?

03 How do I request access to the personal data desa555 holds about me?

04 Can I ask desa555 to delete my account data?

05 How does desa555 use cookies, and can I turn them off?

06 How long does desa555 keep my data after I close my account?

Privacy Policy

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